Where to keep your password

You don’t need any particular app to use Bracemark. You do need a copy of your password that you’ll still have if you lose your phone, because we cannot reset it.

Once you’re signed in, Bracemark rarely asks for your password, so the first time you need it may be months from now, on a new phone. Save your username with it: we don’t have your email address, so we have no way to remind you of it.

Choose a place for your password

• A password manager is the easiest, because it can fill in your username and password when you sign in.
• A notes app that locks works if you can open it from a new device.
• Paper works if you keep it somewhere only you would look. It’s a single copy, so a fire or a house move can take it.

Avoid a screenshot or an email to yourself. Anyone with your password can sign in and read your library, and those copies are easy to find.

If you use a password manager

You may already have one:

• iPhone, iPad, and Mac: the Passwords app, on iOS 18, iPadOS 18, macOS Sequoia, or later. Turn on sync, or the password stays on one device.
• Android and Chrome: Google Password Manager. Sign in to your Google Account first: when you’re signed out, Chrome keeps passwords on that device only.

If your devices don’t all come from one company, check that the manager runs on every one of them, or use one that does.

Your manager is now one more thing to keep. If you lose access to it, you lose this copy too, so keep the recovery options for your Apple Account or Google Account up to date.

The iOS app may not suggest a password you saved in Safari, because that password is saved for the web app. You can still choose that entry when you sign in. If the Android or iOS app doesn’t offer your saved password, open your manager and copy it from there.

Keep your recovery code somewhere else

Don’t save the recovery code in the same manager as your password. Losing access to that manager would then take both, and they’re the only two ways in. Anyone with the code can also sign in, so it needs the same care as your password.

Print it and file it, for example. Printing also avoids confusing characters that look alike in handwriting. If you skipped the code when you created your account, you can make one now.

Check that your copy works

When you create an account, the app then asks you to sign in with the copy you saved, to check it. That comes after the recovery code on purpose, so the password is no longer on your clipboard if you copied the code. If your browser fills in a different password there, you can switch your account to that one, so your saved copy and your account match.

If you already have an account, sign in on another device or browser using only your saved copy. On a shared device, sign out again afterwards.

When something changes

Update your saved copy as soon as you change your password. An old copy won’t sign you in. If your manager has one entry for the web app and another for the Android or iOS app, update both. If you replace your recovery code, throw away the old one, because it stops working at once.

We hold neither your password nor your recovery code, so we can’t check any of this for you. If both are gone, there is no way back into your account.